Howard Hughes - Faq

The HHC Supplier Management Portal in Apexanalytix will be used for supplier onboarding and profile maintenance.  

We will continue to use the Coupa Supplier Portal for purchase orders (POs) and invoices

To register and connect with HHC, you need an invitation. 

Request an invitation from your HHC contact or email Vendor Management. 

Once you receive the email invitation, click the link to access the registration page. The invitation will be sent from the email address “[email protected].” 

Follow the prompts to create your account and complete your company profile. 

If you are already a registered Apexanalytix user, simply log in and follow the prompts to connect and complete the onboarding or updateprocess. 

Contact HHC Vendor Management if you self-registered for Apexanalytix without an invitation from HHC or already use Apexanalytix with another customer. 

Confirm with your HHC contact that an invitation has been sent and that they have the correct email address for your company contact. 

Check your spam/junk and other email folders. 

If you still cannot locate the invitation, contact HHC Vendor Management. 

No, there is no cost associated with using the portal. 

Onboarding review times vary. If additional clarification is needed, HHC will contact you using the email address provided during registration. 

In the login page, click “Forgot Password” and follow the instructions sent to your registered email address. If you continue to experience issues, contact HHC Vendor Management. 

Use Apexanalytix for supplier onboarding or updating company profile details. 

Use the Coupa Supplier Portal for receiving and viewing purchase orders (POs) or submitting invoices. 

Yes, if you already transact with HHC in the Coupa Supplier Portal, you still need to register for Apexanalytix to manage your profile.  

For first-time users, activate your profile in the HHC Supplier Management Portal. On the Log In screen, select “First time user/Forgot username?” and follow the prompts to complete your registration and activate your profile. 

No. The process for POs and invoices remains in Coupa. You will continue to receive purchase orders, submit invoices, and check invoice status in Coupa. 

The change to Apexanalytix affects how you provide and maintain your supplier profile and compliance information, not how you transact on POs and invoices. 

Reach out to your HHC contact or email the HHC Vendor Management team. 

View the Purchase Order & Invoicing section for more information. 

View the Supplier Maintenance section for more information. 

Core information may be pre-populated in Apexanalytix. Review profile information to ensure it is current or make updates as needed. 

HHC is committed to a highly efficient process for routine supplier payments. Our goal is to digitize our accounts payables process, reducing fraud with streamlined and faster payments. 

Virtual Card – This is our preferred payment method. We invite suppliers to enroll in this corporate initiative available through the Wex Payment Network—our partner and a leading payment solutions provider. We prefer to issue single-use virtual cards due to their efficiency, data reconciliation, and most importantly, built-in security features for enhanced protection. 

Electronic Payment Method – In the event you are unable to enroll in a virtual card, we advise you to select Electronic Payment as a payment method. Not only is this a low-cost option, but it protects you from fraudulent activity normally associated with checks. 

Wire Transfer – We currently only accept wires for vendors that do not have a bank located in the U.S. 

Check – Check payments are only accepted if no other payment method is accepted. Checks payments are normally associated but not limited to the risks below: 

• Mail delay or lost checks – Example: The postal service may have delayed deliveries due to bad weather. 

• Mail fraud – Example: A “bad-actor” can intercept your payment and delay your receipt of funds. 

If you have any questions regarding the various payment methods, please contact HHC Treasury team. 

Contact HHC Vendor Management for assistance. 

Please include as much detail as possible (screenshots, error messages, and specific invoice or PO numbers) to help us resolve your issue efficiently.